Team coaching

Growing your teams

How might you use team coaching?

A flexible approach to provide

• Enhancement to the working of a team and resolve team issues
• Facilitated team building sessions to enhance team working
• 1-to1 coaching sessions to support individuals within the team, and as a support to the team intervention
• Coaching for the team leader, as part of the process
• A process approach

The process

(1) Scoping

• Initial problem identification: use of questionnaires/surveys and/or a focus group
• Customised planning of events, involving the team leader
• Systems approach, looking at the group as a whole
• Focused, with an emphasis on the group working together and with the leader
• Needs of individuals identified
• Objective-setting, with behaviours and success measures, linked to business needs

(2) Development

• Series of 1-to1 coaching sessions, with strict confidentiality.
• Several practical and experiential facilitative events designed to highlight and resolve underlying issues and achieve enhanced performance, utilising facilitation, awareness and group process skills. The initial session should include an observation of the team at work at one of its meetings, followed by a facilitated de-brief
• A team session to involve facilitated feedback given to one another in the group
• Areas covered include vision, purpose, objectives, initial formation, joining issues, personality issues, performance, problem identification, communication styles, reviews, process awareness, ideas-generation etc.

(3) Ending

• A final session to acknowledge learnings and make commitments about the way forward
• Review and evaluation: have the success measures been met?
• Linking back to organisational needs
• A follow-up session after up to 6 months. Sometimes residual issues that hinder the team do not get dealt with all at once and a follow-up can bring out and deal with the core issue. This may be anticipated in the planning of the team building sessions.